– A full payment is required before delivery of goods.
– All goods sold are non-refundable.
– All goods altered, embroidered, printed, washed or worn are strictly non-exchangeable.
– Any claims for shortages or damages must be made in writing to us within 5 days of receiving your goods.
– An interest fee of 1.5% per month will be charged for any late payments.
– Any exchange of goods or cancellations by client upon PO received or invoice issued will incur a 10% administrative charge. (Ready Stocks Orders)
– Any cancellations by client upon PO received, invoice issued or deposit collected will not be entertained. 100% payment of the invoice is still required. (Customize and Print Jobs Orders)
– All goods belong to the property of Ultifresh Activewear Sdn. Bhd. until full payment has been made.
– To ensure accurate payment allocation, customers are required to include the invoice number or company/order name in the payment reference. Payments made without a clear reference (e.g., from personal accounts, eWallets, or third-party bank accounts) may not be recorded under your account until verification is completed.
